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Dedicated Support

Features

With FiberManager you'll see improved SLA attainment, increased work order accuracy and enhanced
profitability all through better control of your working data. Let us show you how.

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Workflow Management
At a glance, FiberManager work queues display tickets, assignments, statuses and due dates. Filter by work-crew, priority, market - whatever you need. Identify and resolve the bottle-necks in your repair cycle that threaten your SLAs. Read More

Asset Management
Get a handle on your service records. Track end-items with "drill-down" details for scheduled and corrective maintenance, with lifetime history of service and parts, warranties and PM check schedules. Organize supporting documents, photos, checklists, and more.

Vendor Management
Always assign the best crew available. Past performance scores, contract price-modeling, and trade/skill are all tracked to automatically generate assignment recommendations. Click to assign, and the ticket is tracked all the way through invoice settlement. Read More

Process & Data Integration
Toss your old inconsistent, insecure, stand-alone spreadsheets that have everyone working with outdated numbers and manually generating reports. View the work and all aggregated real-time reports securely from any web-device.

Optimized Invoicing
On-screen invoicing QA with smart, automated error checking results in data that flows seamlessly to client billing or vendor payment department - complete, accurate and in the right format.

Easy Adoption & Start-Up
It's easy because ... this is a private cloud-based, custom, Software-as-a-Service with no "per-user" limits and we do all the setup for you! No expertise required. We use your branding, your data and your processes - and we solve your data management problems. Read More
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Our Process

First step

Research

We take time to understand your goals, priorities and processes.

Second step

Develop

Create a unique version of Innervent software to fit your needs (2 weeks).

Third step

Review

Review in detail the software, how it fits your process and make any adjustments.

Fourth step

Launch

You will be up and running within 60 days with your custom FiberManager SaaS solution.